Legal

Terms of service

Last updated 19 September 2026

Builder Industries helps you take a product from an idea to a factory that makes it. These terms say what we do, what we do not, and what you are responsible for.

What the platform is

A tool for finding and contacting real manufacturers, laboratories, certification bodies and regulators, and for tracking a product through the stages between an idea and a production run. We introduce you to companies. We are not a party to what you agree with them.

What our answers are, and are not

The platform reports what its sources say, and names them. Specifically:

• Prior-art searches are not a freedom-to-operate opinion. Finding nothing means we searched the offices we could reach and found nothing there. Unpublished applications and offices we did not search are not covered. Ask a patent attorney before you rely on it.
• Duty and landed-cost figures are read from published tariff schedules at the moment you look at them. They are not a customs ruling, and classification is your responsibility.
• Regulatory and certification requirements are what our sources record. Where we have no source for a market, the platform says it does not know. That is not a finding that nothing is required.
• Certifications shown on an expo listing are those we hold evidence for. Where we hold none, the listing says so — which is not a finding that a product is uncertified.

Verification

Verified status means an identity and business check was completed by Authpermit at a point in time. It is not a guarantee of a company's solvency, competence, or conduct. Do your own diligence before you send money.

Your account

Keep your email account secure — anyone who can read your email can sign in as you. Tell us promptly if you think someone else has access. You are responsible for what is done under your account and for the accuracy of what you publish about your own company and products.

What you must not do

• Misrepresent your company, your certifications, or where a product can be sold.
• Use partner contact details for bulk unsolicited messaging.
• Scrape or bulk-extract the directory, or resell data obtained through it.
• Attempt to reach another organization's data or act on its behalf.

Paying for it

Planning is free. Charges apply when the platform acts for you and that action delivers something — the current prices are on the pricing page, which is generated from the same catalogue the billing system uses, so it cannot drift from what you are actually charged. An action that delivers nothing is not billed.

Availability and liability

We aim to keep the platform running but do not guarantee uninterrupted service. To the extent the law allows, we are not liable for indirect or consequential loss, or for decisions you take on the strength of information the platform reports from its sources. Nothing here limits liability that cannot lawfully be limited.

Ending it

You can close your account at any time. We may suspend an account that breaks these terms, and will say why.

These terms have not yet been reviewed by a lawyer. If you are relying on the platform commercially, tell us and we will get them reviewed before you do.